Critical Discussions
Although good communication is always an important element in business, there are some critical discussions that can have a great impact and lasting effects. Most people are not well prepared for these discussions, and this puts them at a distinct disadvantage. An important element of preparing for a critical discussion is understanding how we shape our perspectives and how this affects judgment and behaviors. This highly interactive and dynamic course not only provides you with the tools you need to improve your skills and outcomes in handling critical discussions, it will give you tremendous insight into how we think in critical situations.
Course Outcomes
- Discuss the concepts of perception, inner and outer life and mindfulness
- Explain self-awareness and selfregulation and balanced leadership
- Describe what a critical discussion is and how it differs from other business discussions
- Use greater emotional intelligence and a constructive mindset
- Discuss effective strategies and skills to handle planned and unplanned critical discussions
- Recognize how to apply critical discussion skills for improved critical discussion outcomes
Course Agenda
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