Practical AI Skills for Everyday Work
AI can help you save time, organize information, improve communication, and approach everyday workplace tasks in new ways. But knowing AI is available and knowing how to use it effectively are two different things.
This interactive, three-hour course focuses on putting AI to work for you.
Through guided, hands-on activities, you’ll explore how to use an AI assistant to handle common workplace challenges, ask better questions, refine responses, and evaluate results. You’ll discover practical ways AI can support your thinking, reduce time spent on everyday tasks, and help you work more effectively.
Whether you’re just getting started or have already experimented with AI, you’ll have opportunities to explore new possibilities using your own AI assistant, learn from others, and identify applications that make sense for your work.
You’ll leave with greater confidence, practical experience, and a simple approach for continuing to build your AI skills.
Who Should Attend
This course is designed for professionals who want practical experience using AI to improve their everyday work, including administrative professionals, executive assistants, coordinators, team members, supervisors, and managers across a variety of job functions. No advanced AI experience is required.
Participant Prerequisite
This is a hands-on course, so participants must have access to an AI assistant, such as Microsoft Copilot, ChatGPT, Claude, or a similar tool, that they can use during training.
Free versions are acceptable, and paid subscriptions are not required. Participants should use only AI tools permitted by their organization and follow applicable privacy and data security policies.
Course Outcomes
- Identify everyday tasks where AI could save time or make your work easier
- Use an AI assistant to organize information, develop communications, explore ideas, and support workplace decisions
- Improve AI-generated results by providing context, asking follow-up questions, and refining your requests
- Apply critical thinking to evaluate AI responses, recognize limitations, and decide when AI is appropriate
- Discover new applications through guided activities and shared learning experiences
- Develop a practical next step for incorporating AI into your work
Course Agenda
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Practical AI Skills for Everyday Work
AI can help you save time, organize information, improve communication, and approach everyday workplace tasks in new ways. But knowing AI is available and knowing how to use it effectively are two different things.
This interactive, three-hour course focuses on putting AI to work for you.
Through guided, hands-on activities, you’ll explore how to use an AI assistant to handle common workplace challenges, ask better questions, refine responses, and evaluate results. You’ll discover practical ways AI can support your thinking, reduce time spent on everyday tasks, and help you work more effectively.
Whether you’re just getting started or have already experimented with AI, you’ll have opportunities to explore new possibilities using your own AI assistant, learn from others, and identify applications that make sense for your work.
You’ll leave with greater confidence, practical experience, and a simple approach for continuing to build your AI skills.
Who Should Attend
This course is designed for professionals who want practical experience using AI to improve their everyday work, including administrative professionals, executive assistants, coordinators, team members, supervisors, and managers across a variety of job functions. No advanced AI experience is required.
Participant Prerequisite
This is a hands-on course, so participants must have access to an AI assistant, such as Microsoft Copilot, ChatGPT, Claude, or a similar tool, that they can use during training.
Free versions are acceptable, and paid subscriptions are not required. Participants should use only AI tools permitted by their organization and follow applicable privacy and data security policies.
Session 1: Getting Started With AI
- Recognize opportunities to use AI in everyday work
- Learn how to give AI useful direction through effective prompting
- Practice refining AI prompts and evaluating responses
Session 2: Using AI to Turn Information Into Action
- Use AI to identify important information, decisions, and action items
- Explore different ways to turn information into useful next steps
- Recognize what information may be missing or needs clarification
Session 3: Improving Workplace Productivity With AI
- Explore how AI can help organize competing priorities
- Consider different approaches when plans or circumstances change
- Compare options and identify practical next steps
Session 4: Putting AI to Work
- Use AI to ask questions and help clarify an assignment or challenge
- Move from exploring ideas to creating a useful starting point
- Practice applying AI to realistic workplace situations
Session 5: Build Your Everyday AI Skills
- Apply what you've learned to an everyday work task
- Identify opportunities to continue exploring AI
- Build confidence through the 15-Minute Daily AI Habit
