Workplace Resiliency
Nobody has a crystal ball. Stressful, potentially life-changing situations can happen at any time and without warning. Resilience is the ability to adapt to sudden changes and difficult events…to pull through hardship and bounce back from adversity stronger than ever.
This powerful training program offers a path to personal growth and resilience by showing you how you can maintain high performance even in the face of change and difficulties. It provides strategies for learning and developing new behaviors, creating connections and finding purpose. You’ll build confidence in yourself — so you can cope better with tough times when they come around.
Course Outcomes
- Gain a deeper understanding of your emotional intelligence and how it affects you personally and professionally
- Use emotional intelligence to improve your workplace performance
- Build better partnerships and stronger connections with business contacts
- Hold yourself accountable and harness the power of personal accountability
- Develop your personal brand and image for professional growth and ongoing success
Course Agenda
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Workplace Resiliency
Nobody has a crystal ball. Stressful, potentially life-changing situations can happen at any time and without warning. Resilience is the ability to adapt to sudden changes and difficult events…to pull through hardship and bounce back from adversity stronger than ever.
This powerful training program offers a path to personal growth and resilience by showing you how you can maintain high performance even in the face of change and difficulties. It provides strategies for learning and developing new behaviors, creating connections and finding purpose. You’ll build confidence in yourself — so you can cope better with tough times when they come around.
Module 1: Understanding Emotions
Emotional intelligence (EI) starts with understanding emotions and the competencies associated with it.
- Explain the link between emotional intelligence and performance
- Describe the competencies of emotional intelligence
- Recognize one’s own emotional intelligence
Module 2: Strengthening Self-Awareness
Self-awareness is a major component of EI and a vital part of personal and career development.
- Discuss the importance of self-awareness
- Summarize major elements for increasing self-awareness
- Articulate factors involved in making appraisals of oneself and others
Module 3: Establishing Successful Partnerships
Recognize the functions of collaboration and accountability in forming productive business partnerships.
- Define the role of professional partnerships
- Discuss tips to form strong connections with business contacts
- Describe the impact of finding purpose and being accountable
Module 4: The Power of Influence
Influence is not about making life easier. It's not about manipulation. It's not even persuasion. Awareness of the power of influence is important.
- Identify how credibility, communication and engagement influence others
- Explain why trust is an important factor in the power of influence
- Discuss how to eliminate common communication problems and how they relate to influence
Module 5: Creating a Powerful Personal Brand
Consider who stands out because of a positive brand reputation. Learn the essentials of how to build a powerful personal brand and why it's important.
- Explore the concepts of personal brand and personal image
- Discuss the importance of personal brand to professional growth and success
- Consider the elements of personal brand and how to redefine a current personal brand