There are five sets of tools you must have in order to survive and thrive in management. They support the basic and critical skills that can make the difference in both your job performance and job satisfaction.
Each of the five books in this set is a complete study in itself. Together, they equip you to handle difficult situations and people:
- Hiring and Firing – They’re your least liked but most important jobs. Do them well.
- Supervisor’s Guide – You didn’t learn this in school. It’s time to catch up.
- How to Deal With Difficult People – Are you immune? Get protection.
- Saying "No" to Negativity – It’s not that hard to do. Learn how.
- Assert Yourself – Doormats don’t become successful leaders. Get in the game.