Leading Multigenerational Teams With Confidence
Today’s workplace brings together a mix of backgrounds, experiences and perspectives. Leading and managing multiple generations of employees calls for more than awareness — it requires empathy, adaptability, and communication that resonates across age groups.
In this live, instructor-led course, you’ll gain practical strategies for bridging generational differences and building stronger collaboration within your team. You’ll move beyond stereotypes to understand what truly motivates individuals, while learning how to adapt your leadership style to meet the evolving needs of a multigenerational workforce.
Course Outcomes
- Identify key characteristics, values and communication styles of each generation
- Demonstrate empathy for experiences that shape employee expectations
- Communicate across generations with greater clarity and respect
- Apply leadership strategies to motivate and engage all age groups and backgrounds
- Adapt your management style to better support team members at every career stage
Course Agenda
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Leading Multigenerational Teams With Confidence
Today’s workplace brings together a mix of backgrounds, experiences and perspectives. Leading and managing multiple generations of employees calls for more than awareness — it requires empathy, adaptability, and communication that resonates across age groups.
In this live, instructor-led course, you’ll gain practical strategies for bridging generational differences and building stronger collaboration within your team. You’ll move beyond stereotypes to understand what truly motivates individuals, while learning how to adapt your leadership style to meet the evolving needs of a multigenerational workforce.
Session 1: Understanding the Generations
- Identify characteristics and values associated with each generation
- Understand the opportunities and challenges of generational diversity
- Explore how generational perspectives affect team interactions
- Foster open communication within a multigenerational team
Session 2: Looking Beyond Generational Trends
- Examine personal and generational factors that shape workplace perspective
- Reflect on your own assumptions and how they impact leadership
- Describe shared employee expectations across generations
- Embrace differences while avoiding generational stereotypes
Session 3: Managing Cross-Generational Teams
- Discover what drives engagement for employees of all generations
- Explore common motivators and values across age groups
- Tailor your leadership approach to meet varied team needs
- Empower team members by recognizing their strengths and contributions