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Scheduled Webinar

•

1 hr

Active Listening for Effective Communication at Work

Course Outcomes FAQs

Sometimes when people say they're good listeners, what they really mean to say is that they're careful never to interrupt others. But good listening is more than just politely waiting your turn to speak. It's listening with intent or actively listening.

Most of us have heard of active listening, but few have learned how to actually put it into practice. Even though it may not come naturally, it’s a highly valuable communication skill — one that can improve your job performance, your workplace relationships and ultimately, your career. Find out how to make active listening work for you when you enroll in this insightful, one-hour webinar.

Course Outcomes

Recognize what blocks active listening and how to move past it
Filter distractions and give your full attention in conversations
Interpret and respond to nonverbal communication cues
Ask better follow-up questions to confirm understanding
Use simple cues to show others you're fully engaged
Identify and overcome common listening challenges
Model strong listening skills to improve team communication

Scheduled Webinar

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FAQs

How does a webinar work?

One or two days before the scheduled broadcast date of the webinar, you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your webinar, you’ll be able to log on from your computer, laptop, tablet or smartphone to join the event. Your unique registration ID may only be used once.

To ensure you have the best experience possible, please make sure your system has the necessary components. You can check your system now by following this link: System Check. Note: Please disable any pop-up blockers before testing your system.

Why should I choose a webinar?

What is a digital download?

A digital download is a recording of the webinar that you can purchase and access later at your convenience. It’s a great choice if you want to review the material later or can’t make the event date. For the best deal, our "Bundle & Save" option includes both the scheduled webinar and the digital download, combining a focused, real-time learning experience with a valuable resource for future reference. The digital download is delivered following the webinar event date.

What happens if I register, and then something comes up and I have to cancel?

We understand that from time to time things happen that you can’t avoid, and you might need to cancel your registration. Here is our cancellation policy:

If you need to cancel your registration, please do so at least five business days before the event. If you cancel fewer than five business days before the event, we’ll credit your account for a future webinar. Refer to the confirmation number received upon registration and contact our customer service representatives at 1-800-873-7545.

What happens if I get disconnected during the webinar?

How do I contact Customer Service?

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