Assertiveness Skills for Managers & Supervisors
Assertiveness isn’t an option for success-minded managers like you — it’s a must-have skill. And, few skills are as important to your success as your ability to deal with all types of people and situations in a confident, calm, self-assured manner. Assertive communication is imperative to leading people effectively and earning the cooperation of those around you.
Apply the communication skills you’ll learn from this assertiveness training workshop and you’ll soon find you’re the “go-to” person whose opinion is not only listened to, but actively sought out. You’ll be admired by employees, colleagues and top management alike — achieving the recognition and respect you deserve.
Don’t miss this LIVE, interactive virtual event…it's an incredible opportunity to give your communication skills the assertive boost that’ll help you achieve phenomenal results.
Course Outcomes
- Speak up assertively without seeming pushy
- Quickly and effectively handle problem employees
- Encourage employees to bring you solutions — not problems
- Handle conflicts and crises calmly and effectively
- Give constructive criticism that gets positive results
- Avoid communication and misunderstandings that can damage working relationships
- Deal firmly and professionally with those who question your authority
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Course Agenda
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Event Dates & Locations
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Multiple Formats
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Just $189 per person when you enroll 4+ learners
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