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Live Virtual Workshop

•

5 hrs

Debt Collection Law Essentials

Approved for HRCI and SHRM credits

Course Outcomes Agenda FAQs

Collecting overdue payments can be a challenging and stressful task, but understanding the legal framework can make it easier and more efficient. This course will provide you with the essential knowledge of collections law to help you recover payments quickly and legally.

You’ll learn how to navigate the Fair Debt Collection Practices Act (FDCPA), avoid costly mistakes, and tighten your documentation process to protect your organization. Plus, discover modern debt collection techniques, including digital strategies, and how to handle debtor bankruptcies with confidence.

Ideal for accounting professionals, small business owners and anyone responsible for recovering past-due accounts, this course will give you the tools you need to succeed in today’s collections environment.

Course Outcomes

Increase debt collection success by applying FDCPA guidelines to recover payments
Avoid costly legal errors by recognizing common mistakes in the debt collection process
Implement modern omnichannel strategies to collect payments in the digital age
Effectively manage debtor bankruptcies to safeguard your organization’s interests
Strengthen documentation processes to prevent legal issues and ensure compliance
Use legal tools, such as mini-Miranda warnings, to protect against FDCPA violations

Course Agenda

5 hrs

Accreditations:HRCI and SHRM credits

Live Virtual Workshop

Print Agenda

Session 1: The Fundamentals of Collections Laws

Understand key provisions of the Fair Debt Collection Practices Act (FDCPA)
Identify common legal mistakes that trip up even veteran collectors
Learn how to locate and legally communicate with debtors
Discover how digital advancements are changing debt collection
Get up to speed on FCC rules and CFPB’s Regulation F for debt collection communications
Describe the Fair Credit Reporting Act issues that can and will affect the way you work
Recognize easily broken HIPAA regulations that can lead legal trouble

Session 2: Navigating Debtor Bankruptcy

Recognize the differences between consumer vs commercial bankruptcy
Understand how Chapter 7, 11 and 13 each impact collections
Use a step-by-step guide to protect your company’s interests during a bankruptcy
Quickly and legally address bad checks and post-dated payments
Learn how to use promissory notes and personal guarantees to recover funds
Find out who should sign a personal guaranty for a company and who shouldn’t

Session 3: Stepping Up Your Collections Game

Session 4: Protecting Your Company in Court

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

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We understand that occasionally things happen beyond your control, making cancellation unavoidable.

CANCELLATION POLICY: Cancellations occurring 5 business days or less before the event will be eligible for a one-time transfer to a future event. Refer to the confirmation number received upon registration and notify us by email at custserv@skillpath.com or call us at 1-800-873-7545 prior to the date of the event. Post-event cancellations will be ineligible for transfer and the registrant will be liable for the entire course fee.

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