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Leader explaining something at a conference table to her team

Live Virtual Workshop

•

3 hrs

•

4.6

(5,000)

Excelling as a Manager or Supervisor

Approved for HRCI, SHRM and NASBA credits

Course Outcomes Agenda Reviews FAQs

Also available in Spanish

Overcome common challenges faced by new managers as you learn how to work through others to get things done. From delivering feedback to delegating work to managing conflict and more, this LIVE, virtual workshop provides the latest, proven strategies to enhance overall team performance.

Learn how to focus your efforts on the traits and skills that drive excellence — all while managing a new workload and zeroing in on your most precious resource, the individuals on your team. This interactive, instructor-led course will help you to achieve your full potential — not just as a manager or supervisor but as a true leader who commands the respect, commitment and credibility that moves people to action and inspires greatness.

Course Outcomes

Create high-trust relationships that boost employee engagement
Deliver crystal-clear communication that can’t be misunderstood or ignored
Build assertiveness that projects confidence and establishes your authority
Master proven methods of time management, employee motivation, relationship management and conflict resolution
Develop employees with key performance management tools that maximize productivity, increase commitment and promote long-term success

4.6_{out of 5}

(5,000)

5,000

people have taken this course

100%

found this course to be helpful in their workplace

Course Agenda

3 hrs

Accreditations:HRCI, SHRM and NASBA credits

Live Virtual Workshop

Print Agenda

Session 1: Being a Leader vs. Being a Boss

Define the 6 differences between a leader and a boss to determine how one is more effective than the other
Discuss the new day-to-day job responsibilities and skill sets faced during the transition from individual contributor to leader
Explain how to utilize the 5-step approach to adaptive leadership to match the right task, employee and leadership development style when assigning work and providing growth opportunities

Session 2: Mastering Team Communication

Session 3: Team Motivation and Recognition

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

SkillPath, the Graceland College Center for Professional Development and Lifelong Learning, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors on its website: www.nasbaregistry.org. SkillPath's Sponsor ID number is 146710. This course qualifies for 3.2 CPEs. Delivery Method: Group Internet Based. Field of Study: Personal Development. Prerequisites: None. Program Level: Intermediate. Advanced Preparation: None.

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Participant Takeaways

This is one of the best trainings I have had. Very engaging, relevant and it was an overall pleasure to take the course. The instructor was great.

Dawn R.

Suzi was a great trainer. The content and conversations were relevant. The training was understandable and engaging. The course didn't even feel like 4 hours, and I enjoyed myself. I feel confident I can use the information and tips I learned on a daily basis in my position at work.

Brighton N.

The engaging, dynamic facilitator made the course interactive and lively. He conveyed the key information from the course in a way that was impactful and effective.

Annie W.

Very professionally handled. Material was well prepared and appropriate for the overview of the topics covered.

David R.

Very engaging course, covered good information and connected to real world applications.

Sean A.

FAQs

How does a virtual seminar work?

A virtual seminar is a live, instructor-led experience. One or two days before the actual date of your seminar (also referred to as a course or workshop), you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your workshop, you’ll be able to log on from your computer, laptop, tablet or smartphone and join the event. Your unique registration ID may only be used once.

To ensure you have the best experience possible, please make sure your system has the necessary components. You can check your system now by following this link: Click here. Note: Please disable any pop-up blockers before testing your system.

Why should I choose virtual training?

Do you offer closed captioning?

What happens if I register, and then something comes up and I have to cancel?

We understand that occasionally things happen beyond your control, making cancellation unavoidable.

CANCELLATION POLICY: Cancellations occurring 5 business days or less before the event will be eligible for a one-time transfer to a future event. Refer to the confirmation number received upon registration and notify us by email at custserv@skillpath.com or call us at 1-800-873-7545 prior to the date of the event. Post-event cancellations will be ineligible for transfer and the registrant will be liable for the entire course fee.

What happens if I get disconnected during the seminar?

How do I contact Customer Service?

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