This website uses cookies to ensure you get the best experience on our websites. Learn more

Two business professionals reviewing something on a tablet in a business setting. One person is gesturing dramatically at the tablet.

Live Virtual Workshop

•

3 hrs

•

4.7

(500)

How to Work Better With Difficult People

Course Outcomes Agenda Reviews FAQs

Difficult people come in every variety. No workplace is without them. When a colleague exhibits challenging behavior, it not only interferes with that person’s performance — it also affects your ability to get your own job done. Ignoring the rudeness, yelling, shunning, gossiping, complaining, stalling, harassing, bullying and other difficult behaviors, won’t improve your situation. The negativity will continue to infect you and others.

This LIVE, virtual course will show you how to deal effectively with toxic co-workers. You’ll learn skills that are crucial to your professional success by gaining a better understanding of why people are difficult in the first place — and discovering the most effective ways to respond to problematic behaviors without adversely affecting your career.

Course Outcomes

Identify ways to protect yourself from toxic co-workers
Discuss effective ways to respond to problematic behaviors
Learn expert techniques for detoxing toxic work environments
Discover strategies for building relationships — even with the most difficult people
Describe the importance of mental preparation before interacting with a difficult person

4.7_{out of 5}

(500)

500

people have taken this course

97%

found this course to be helpful in their workplace

Course Agenda

3 hrs

Live Virtual Workshop

Print Agenda

Session 1: Understanding Why People Are Difficult

Session 2: Examining Your Role in Another Person’s Behavior

Session 3: Building Better Relationships with Difficult Co-Workers

Event Dates & Locations

Date	Time	Price	Action

Live Virtual Workshop

Course Dates & Times

Schedule a private group trainingLearn More

Save when you enroll multiple attendees!

Just $139 per person when you enroll 4+ learners

Included in
SkillPath Unlimited+Live

^$ per year

Access this course and 6000+ other live virtual workshop sessions(includes live virtual events priced $399 or less)
500+ webinars broadcast daily
2,000+ on-demand resources
And so much more!

More Courses in

Live Virtual Workshop People Skills

Participant Takeaways

Thank you! This live training was fantastic. I learned more about myself and how to deal with situations in the workplace. Self-improvement is always important.

Nikki C.

The facilitator was very knowledgeable on the topic. She delivered it in a way where it was easy to understand. She posed questions to make us think about how we can view concerns from the other person's vantage point. She had us to take a look at ourselves to see if we could be contributing to the issue. Very insightful!

Janice B.

The course was very helpful and the instructor was exceptionally insightful. Her perspectives were very helpful and I certainly got what I came for by attending.

Elisa C.

Phenomenal facilitator. She was very involved and had a nice tone to keep you engaged with the material.

Porchia R.

Excellent facilitator! I learned so many tools I will use at work and in my personal life!

Wanda S.

Trainer was excellent and brought an energy to a course that could, if presented poorly, be a little dry. There was a dynamic interaction helping the attendees get what they needed to improve their communication skills. I got tools to help me work on my reactions to the situations that impact my work life and strategies for improving work/life balance (shifting workload and expectations).

Paul A.

FAQs

How does a virtual seminar work?

A virtual seminar is a live, instructor-led experience. One or two days before the actual date of your seminar (also referred to as a course or workshop), you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your workshop, you’ll be able to log on from your computer, laptop, tablet or smartphone and join the event. Your unique registration ID may only be used once.

To ensure you have the best experience possible, please make sure your system has the necessary components. You can check your system now by following this link: Click here. Note: Please disable any pop-up blockers before testing your system.

Why should I choose virtual training?

Do you offer closed captioning?

What happens if I register, and then something comes up and I have to cancel?

We understand that occasionally things happen beyond your control, making cancellation unavoidable.

CANCELLATION POLICY: Cancellations occurring 5 business days or less before the event will be eligible for a one-time transfer to a future event. Refer to the confirmation number received upon registration and notify us by email at custserv@skillpath.com or call us at 1-800-873-7545 prior to the date of the event. Post-event cancellations will be ineligible for transfer and the registrant will be liable for the entire course fee.

What happens if I get disconnected during the seminar?

How do I contact Customer Service?

Related Courses