Master Workplace Problem Solving
Rather than spending your entire day trying to solve problems, you can learn to break free from mental ruts and find solutions quickly. In just three hours, this virtual course will equip you with the knowledge, tips and tools you need to approach any problem with an open mind.
You'll discover new strategies for unleashing creative ideas, learn how to choose the right voting method and measure the progress of your solutions. These skills will not only help you innovate and expand your own thinking, but they'll also help you establish a collaborative environment where you and your team can get past thinking traps and benefit from your collective strengths.
Course Outcomes
- Approach problems with a strategic, growth-oriented mindset
- Identify and overcome personal and team thinking traps
- Find the root cause of problems using evidence and critical thinking
- Generate and assess a wide range of creative solutions
- Establish a process for measuring the success of your solutions
Course Agenda
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Master Workplace Problem Solving
Rather than spending your entire day trying to solve problems, you can learn to break free from mental ruts and find solutions quickly. In just three hours, this virtual course will equip you with the knowledge, tips and tools you need to approach any problem with an open mind.
You'll discover new strategies for unleashing creative ideas, learn how to choose the right voting method and measure the progress of your solutions. These skills will not only help you innovate and expand your own thinking, but they'll also help you establish a collaborative environment where you and your team can get past thinking traps and benefit from your collective strengths.
Session 1: Embracing Critical and Strategic Thinking
Compare conventional, critical and strategic thinking
Recognize how values and beliefs shape decisions
Identify assumptions in problem analysis
Evaluate evidence to reach sound conclusions
Session 2: Future-Focused Thinking
Discuss big-picture thinking and the value of reframing problems as opportunities
Ask targeted questions to break thinking barriers
Create an inclusive environment for problem solving
Identify and benefit from the problem-solving strengths of others
Session 3: Generating and Assessing Solutions
Seek diverse input to expand problem views
Lead inclusive, productive brainstorming sessions
Create an inclusive environment for problem solving
Identify and benefit from the problem-solving strengths of others