
Assertiveness Skills for Managers
As a new manager, few skills are as important to your success as the ability to deal with all types of people and situations in a confident, calm and self-assured manner. This popular online course will give your leadership skills the assertive boost they need.
Invest one hour with us and learn to speak up without seeming pushy…handle problem employees with confidence…deal with those who try to challenge your authority…and so much more.
Course Outcomes
- Small language changes to help you stand your ground
- The damage of sarcasm and other passive-aggressive behaviors
- Phrases and words that instantly weaken what you say and what to say instead
- Using the SCRIPT method to influence and get buy-in
- Assertive approaches for de-escalating tense situations
- Listening so the other person feels significant and valued
- Making your point without appearing hostile
- Staying in control when someone questions your authority
Event Dates & Locations
Date | Time | Price | Action | ||
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Scheduled Webinar
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Save when you enroll multiple attendees!
Just $149 per person when you enroll 4+ learners
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$ per year
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