Dealing with difficult situations is part of life. Nobody enjoys messy confrontations, but the more self-assured you are, the less painful they become.
Whether you’re delivering bad news, fielding complaints, discussing a sensitive issue or mediating an explosive argument, this practical one-hour webinar helps you handle life’s challenging circumstances with the skills you need to succeed.
Register today and take away easy, low-stress strategies for handling disagreements, complaints, misunderstandings and more with complete confidence.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
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