
Emotional Intelligence for Leaders
As a leader, you’re interacting with all kinds of people, every day. You have an enormous impact on your team’s job satisfaction, stress levels, effort and success.
Every conversation matters. Your emotional intelligence (EI) skills matter.
Invest in your leadership success with this one-hour webinar that’ll uncover your emotional triggers…provide a guide to relating better with others…and tap into your EI to improve your communication skills.
Course Outcomes
- Understand the 5 key components of emotional intelligence
- Recognize and manage your emotional triggers
- Communicate with empathy and clarity
- Lead more mindfully in the moment
- Relate more effectively to others under stress
- Use assertive communication get what you need from others
- Apply the 4 steps to reflective listening in times of conflict

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Event Dates & Locations
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Scheduled Webinar
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