
Emotional Intelligence for Leaders
As a leader, you’re interacting with all kinds of people, every day. You have an enormous impact on your team’s job satisfaction, stress levels, effort and success.
Every conversation matters. Your emotional intelligence skills matter.
Invest in your leadership success with this one-hour webinar that’ll uncover your emotional triggers…provide a guide to relating better with others…and tap into your EI to improve your communication skills.
Course Outcomes
- 5 components of emotional intelligence (EI)
- Why and how to identify what you’re feeling
- What mindful leaders say differently
- Navigating your emotional triggers
- Steps to help you relate to others’ feelings
- Getting what you need from others with assertive communication
- 4 steps to reflective listening in times of conflict

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Event Dates & Locations
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Scheduled Webinar
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