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Two business professionals smiling at each other over a tablet in a business setting.

Scheduled Webinar

•

1 hr

Emotional Intelligence for Leaders

Approved for HRCI and SHRM credits

Course Outcomes FAQs

As a leader, you’re interacting with all kinds of people, every day. You have an enormous impact on your team’s job satisfaction, stress levels, effort and success.

Every conversation matters. Your emotional intelligence (EI) skills matter.

Invest in your leadership success with this one-hour webinar that’ll uncover your emotional triggers…provide a guide to relating better with others…and tap into your EI to improve your communication skills.

Course Outcomes

Understand the 5 key components of emotional intelligence
Recognize and manage your emotional triggers
Communicate with empathy and clarity
Lead more mindfully in the moment
Relate more effectively to others under stress
Use assertive communication get what you need from others
Apply the 4 steps to reflective listening in times of conflict

Scheduled Webinar

Webinar Digital Download $199

Included in
SkillPath Unlimited+Live

^$499 per year

Access this course and 6000+ other live virtual workshop sessions(includes live virtual events priced $399 or less)
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Scheduled Webinar Leadership & Management

FAQs

How does a webinar work?

One or two days before the scheduled broadcast date of the webinar, you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your webinar, you’ll be able to log on from your computer, laptop, tablet or smartphone to join the event. Your unique registration ID may only be used once.

To ensure you have the best experience possible, please make sure your system has the necessary components. You can check your system now by following this link: System Check. Note: Please disable any pop-up blockers before testing your system.

Why should I choose a webinar?

What is a digital download?

A digital download is a recording of the webinar that you can purchase and access later at your convenience. It’s a great choice if you want to review the material later or can’t make the event date. For the best deal, our "Bundle & Save" option includes both the scheduled webinar and the digital download, combining a focused, real-time learning experience with a valuable resource for future reference. The digital download is delivered following the webinar event date.

What happens if I register, and then something comes up and I have to cancel?

We understand that from time to time things happen that you can’t avoid, and you might need to cancel your registration. Here is our cancellation policy:

If you need to cancel your registration, please do so at least five business days before the event. If you cancel fewer than five business days before the event, we’ll credit your account for a future webinar. Refer to the confirmation number received upon registration and contact our customer service representatives at 1-800-873-7545.

What happens if I get disconnected during the webinar?

How do I contact Customer Service?

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