With customers, you have to be respectful, professional and helpful — no matter what the situation or who you’re dealing with. That can be especially hard when faced with customers who are angry, rude or even borderline abusive.
This one-hour training event shows you how to use your voice and choose the right words to to relax a tense exchange. And find ways to reduce your own stress — so you can stay positive and not let one bad apple ruin your whole day.
Event Dates & Locations
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Scheduled Webinar
Bundle & Save
Save when you enroll multiple attendees!
Just $149 per person when you enroll 4+ learners
Included in
SkillPath Unlimited+Live
$ per year
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