Stop stressing out! Intense conversations — heated meetings, difficult negotiations or confrontations with angry colleagues or customers — happen occasionally in almost every work situation. That’s a given you can’t control. What you CAN control is the way you choose to react to any potentially stressful interaction, dispute or allegation. Keeping calm is critical.
This one-hour webinar helps you develop the skills you need to stay fearless, grounded, clear-headed and calm in the face of difficult conversations — and how to recover if you ever lose your composure.
Register today and learn the simple strategies you need to stay calm, confident and in control when you’re faced with any tough interaction. The key is to be prepared.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
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