Managing Employees Who Bring Their Problems to Work

Approved for HRCI and SHRM credits

Enlightened employers understand their workers are human — and that outside pressures can sometimes wreak havoc on a worker’s performance, behavior or even their physical well-being.

While it’s not your place to fix anyone’s problems, you can provide resources to help employees work through whatever they’re dealing with. This one-hour webinar shows you how. Sign up today for the strategies you need to support employees without overstepping boundaries or hurting productivity

Course Outcomes

Identifying personal problems that could affect employee performance
Recognizing warning signs that an employee may be struggling with personal issues
Effective approaches for gathering information while respecting employee privacy
Confidentiality — what are your obligations to your employee and your company?
Addressing harmful workplace gossip about employees going through tough times
Oversharing personal issues in the workplace — and what you can do about it
Protecting your team when an employee’s personal crisis puts everyone’s safety at risk

Scheduled Webinar

Webinar Digital Download $199

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FAQs

How does a webinar work?

One or two days before the scheduled broadcast date of the webinar, you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your webinar, you’ll be able to log on from your computer, laptop, tablet or smartphone to join the event. Your unique registration ID may only be used once.

To ensure you have the best experience possible, please make sure your system has the necessary components. You can check your system now by following this link: System Check. Note: Please disable any pop-up blockers before testing your system.

Why should I choose a webinar?

What is a digital download?

A digital download is a recording of the webinar that you can purchase and access later at your convenience. It’s a great choice if you want to review the material later or can’t make the event date. For the best deal, our "Bundle & Save" option includes both the scheduled webinar and the digital download, combining a focused, real-time learning experience with a valuable resource for future reference. The digital download is delivered following the webinar event date.

What happens if I register, and then something comes up and I have to cancel?

We understand that from time to time things happen that you can’t avoid, and you might need to cancel your registration. Here is our cancellation policy:

If you need to cancel your registration, please do so at least five business days before the event. If you cancel fewer than five business days before the event, we’ll credit your account for a future webinar. Refer to the confirmation number received upon registration and contact our customer service representatives at 1-800-873-7545.

What happens if I get disconnected during the webinar?

How do I contact Customer Service?

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