Managing the Front Desk

Is there any job in your organization as difficult, stressful and frustrating as managing the front desk? Some days it makes you want to throw up your hands and scream. This one-hour webinar provides better options.

If you could solve the biggest problems you face, what would they be? Demanding salespeople who try to wear you down? Endless questions you can’t answer? Too many details to juggle — or the rude people you wish you could tell off?

Help is on the way. Discover solutions to your most challenging front desk issues when you sign up for this event today.

Course Outcomes

How to play your role as gatekeeper with poise and polish
Handling difficult people and situations, without getting upset
Easy ways to put visitors at ease, even when they have to wait
Learn how to establish your authority and still be gracious (even with vendors who won’t take “No” for an answer!)
Project professionalism by choosing the right words and actions, every time
Too many details to manage? Try this system for keeping track to of your “to-do” items
The secret to remaining calm, even in the midst of chaos

Event Dates & Locations

Date	Time	Price	Action

Scheduled Webinar

Course Dates & Times

Bundle & Save

Webinar Event + Digital Download $298

Webinar Event $199

Webinar Digital Download $199

Save when you enroll multiple attendees!

Just $149 per person when you enroll 4+ learners

Included in
SkillPath Unlimited+Live

^$ per year

Access this course and 6000+ other live virtual workshop sessions(includes live virtual events priced $399 or less)
500+ webinars broadcast daily
2,000+ on-demand resources
And so much more!

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Scheduled Webinar Business & Technology

FAQs

How does a webinar work?

One or two days before the scheduled broadcast date of the webinar, you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your webinar, you’ll be able to log on from your computer, laptop, tablet or smartphone to join the event. Your unique registration ID may only be used once.

To ensure you have the best experience possible, please make sure your system has the necessary components. You can check your system now by following this link: System Check. Note: Please disable any pop-up blockers before testing your system.

Why should I choose a webinar?

What is a digital download?

A digital download is a recording of the webinar that you can purchase and access later at your convenience. It’s a great choice if you want to review the material later or can’t make the event date. For the best deal, our "Bundle & Save" option includes both the scheduled webinar and the digital download, combining a focused, real-time learning experience with a valuable resource for future reference. The digital download is delivered following the webinar event date.

What happens if I register, and then something comes up and I have to cancel?

We understand that from time to time things happen that you can’t avoid, and you might need to cancel your registration. Here is our cancellation policy:

If you need to cancel your registration, please do so at least five business days before the event. If you cancel fewer than five business days before the event, we’ll credit your account for a future webinar. Refer to the confirmation number received upon registration and contact our customer service representatives at 1-800-873-7545.

What happens if I get disconnected during the webinar?

How do I contact Customer Service?

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