
Conflict Resolution for Managers & Supervisors
Conflict in the workplace is inevitable. That’s why managers like you need clear conflict resolution strategies — so you’ll know when and how to step in before situations escalate.
This one-hour webinar shows you how to address conflict early and keep it from affecting your team’s day-to-day performance. You’ll learn how to guide productive conversations, respond appropriately when employees report conflict and adapt your approach based on your employees’ individual personalities.
Course Outcomes
- Identify the root causes of workplace conflict
- Apply strategies to prevent miscommunication and build trust
- Recognize personality differences to spot potential conflict early
- Maintain professionalism in emotionally sensitive situations
- Address and resolve employee conflict through direct, productive conversations
- Respond quickly and appropriately to employee claims of conflict

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Event Dates & Locations
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Scheduled Webinar
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