Conflict Resolution for Managers & Supervisors
While you might be tempted to steer clear of workplace drama and let employees work things out on their own, this kind of hands-off approach can backfire.
That’s why managers like you need to have solid conflict resolution strategies in place — to know when and how to step in, before situations turn ugly. Join us for a one-hour webinar providing you with steps to ensure workplace conflicts don’t interfere with your team’s success.
Course Outcomes
- Top strategies for resolving disputes and disagreements as they arise
- Staying objective and getting all the facts in sensitive situations
- Modifying your approach based on the unique personalities involved
- Getting apologies right when the misstep was yours
- When conflict crosses the line into harassment and what actions to take
- How to address performance issues without making things worse
- Allowing constructive conflict to drive healthy debate
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Event Dates & Locations
Date | Time | Price | Action |
---|---|---|---|
February 27 | 7:00 PM-8:00 PM UTC | $199 |
Scheduled Webinar
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