6 Big Roles Every Great Leader Takes On At the Office
Dan Rose, Content Creator at SkillPath
Often, new team leaders are just handed the reins … with very little direction or training. It’s exciting to be noticed and given this responsibility … you jump into the task enthusiastically … but soon you find yourself feeling frustrated and uncertain when the team doesn’t immediately follow your lead. You probably knew this before you took on the role, but being a leader is hard.
Know this. Management takes many different skills and role. Take the time to understand the subtle elements of your new leadership responsibilities. Your role on the team will evolve as the team progresses through and between its different stages: From director in the beginning, to educator and coach in the middle stages, to a delegator once your team is working together in the Established Performer stage. Throughout, you maintain your role as facilitator, counselor and motivator.
1. Leader as Director
Help the team discover its common purpose, and get team members started in the right direction
Find creative ways to gain buy-in to important team objectives and goals
Take an authoritative, directive approach
Use SMART ways to get them to adopt a team mindset
2. Leader as Educator
Explore the team’s roles and priorities
Teach them how to play off one another’s strengths and limitations
Provide members with training on elements of a team and teambuilding, conflict resolution, and problem solving
3. Leader as Coach
Provide the resources and time needed to get the job done to agreed-upon standards
Help them develop discipline
Remediate or step in as necessary
Give constructive feedback
Praise and show gratitude
Encourage them to take appropriate risks
4. Leader as Motivator
Create a motivating environment
Communicate the value and worth of everything they do
Get the team involved in worthwhile teambuilding activities
Try to eliminate any de-motivating factors that exist on the team
5. Leader as Counselor + Facilitator
Guide the team through meetings and efforts, letting them take on more responsibility for leadership as they show readiness
Ask open-ended questions to get them thinking on the right track
Avoid close-ended questions whenever possible
Provide support and resources when needed or requested
Offer clarification and verification whenever needed
Let them come up with their own roles and goals whenever possible
When it comes to solutions, guide—don’t push
6. Leader as Delegator
At this point, your team is ready to take off and virtually manage itself for the most part
Trust your team members to come to you when they need more direction or help
Be ready to step in and shift to a different style if the team begins to lose ground (perhaps going back a stage). Handle things quickly if new team members come onboard or if unresolved conflicts exists.
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Dan Rose
Content Creator at SkillPath
Dan Rose is a content creator at SkillPath who uses his experience from a 30-year writing career to focus on timely events that impact today’s business world.